Real World Reviews

Don’t just take our word for it.

We’ve collected testimonials from all over the web, and from our customers directly. 

Read our reviews from real customers that love our colours, cuts and hair stylists.

From direct Feedback

We ask every client how the appointment went after their visit, via an SMS link. This is what they told us.


Bree is my stylist & I am always pleased with my cut Bree has a great personality The Salon is always well present the other stylists are warm with their friendly hellos when you walk into the salon I could not ask for more

Cathy - Nov 05, 2025


Awesome service as always by Brie. Haircut to suit.

margret - Nov 04, 2025


Amazing as usual. Happy with the colour.

nerida - Nov 02, 2025


Both my girls and myself were super happy with our haircuts... lots of lovely comments. Huge thank you. Loved the awesome vibe on Halloween too.

Jen - Nov 02, 2025


Mykala was an angel from beginning to end. Really attentive, took her time and perfected the final result. I was comfortable giving her the freedom to do my hair, with very little guidance in terms of what I did/didn’t want when it came to the toner notes. Really looking forward to coming back 🙂

Emily - Nov 01, 2025


Lovely environment, has a very bubbly energy and the hair stylists are friendly and communicative. Extremely happy with my haircut 🙂

Alyssa - Oct 31, 2025


Thanks Jodie, Best hair cut I've had since moving here.

Lorraine - Oct 29, 2025


Jordan is happy to have lovely clean shiny hair every week.

Shannon - Oct 25, 2025


Excellent. Very professional and courteous and respectful. I got exactly the colour I was looking for this time. My stylist talked me through the whole process, what she proposed and options for me. I was able to make an informed decision as to bleaching and then recolouring for the colour I was looking for. My stylist was great. I would want to return for the same colour scheme and stylist. Thank you Punita

Punita - Oct 25, 2025


Gabby is amazing! Great salon, happy vibes and fantastic service. Thanks again team 💓

Heidi - Oct 24, 2025


i love it ! thank you much !

syakirah - Oct 24, 2025


AMAZING!! I love my hair so much!!! I came in for a perm and used an AI generated photo of me with curly hair hoping I could get something similar to it. The stylist with white hair said it was a natural curl not a perm but she will try her best to copy it. Instead of having something similar, she made the exact copy of the photo so perfectly that I couldn’t even tell if I took a selfie instead of a generated picture! I was so happy with her work and service and made me so comfortable in store, 100% will come again for touch ups and any other services❤️

lian - Oct 21, 2025


It was a simple eyebrow wax and Jodie did an exceptional work. She was very patient and did it like an art. These women love what they do, resulting in happy customers. Thanks Jodie.

Gayathri - Oct 21, 2025


as always, shakira absolutely nailed my hair! she’s so fun and talented, and i always have a great time. i’m listened to, and she always does her best to cater to what im requesting, while giving her professional opinion. the best place ever and the best stylist i could ever ask for

kayla - Oct 18, 2025


Very professional...I am so pleased with colour and cut of hair...

Jan - Oct 17, 2025


Absolutely love this salon, the girls are so lovely and it’s such a friendly environment. Great service, staff and prices!! Couldn’t recommend anyone else!

Chloe - Oct 16, 2025


Thanks great service.

Caroline - Oct 16, 2025


Great cut, and staff are all lovely.

Jenny - Oct 15, 2025


Really like having my hair done by Jodie. Always looks great.

Carol - Oct 15, 2025


Great experience Lots of compliments today on my curly hair cut. Will definitely be back 😊

Cherie - Oct 14, 2025


Excellent service

Cheryl - Oct 11, 2025


K Thomas is such a fun vibe. Gabby is amazing. She listened to what I had in mind and with her expertise made it work! I love my hair!

Kate - Oct 09, 2025


Always great service and fantastic team.

Lynette - Oct 05, 2025


Always great when working with Sandy. I have one idea and she normally comes up with something better.

Amanda - Oct 05, 2025


I only went in for a wash and style, but Gabby truly went above and beyond to make sure I was comfortable and loved my hair. She gave great recommendations about what we would do next time! I can't wait to rebook for a proper appointment! The salon had a great atmosphere 🙂

Tara - Oct 05, 2025


Shakira is an absolutely beautiful and amazing young lady, she always makes me feel welcome and is so welcoming. I love how she does my hair and waxing.

Kristie-Anne - Oct 04, 2025


Gabby always goes above and beyond offering great ideas and advice for my hair. If you haven’t visited this salon you should! The team are fantastic and always make you feel right at home. ⭐️⭐️⭐️⭐️⭐️

Heidi - Oct 03, 2025


Bree is a delightful young woman I love the way Bree Cuts My hair All of the staff @ the salon are Friendly Polite & Welcoming

Cathy - Oct 03, 2025


Brie is a really good hairdresser. She listened to what I wanted done with my hair and I left the salon feeling really good.

julie - Oct 01, 2025


Exceptional service as always. Great knowledge of how my hair falls and a style that suits me. Brie is awesome.

margret - Oct 01, 2025


The manager Jodi was so accommodating coming in early to fit me in at last minute. Jodi did an amazing job perming my hair after the last salon I went to in May attempted to do the same but was extremely unsuccessful and then claimed that it was due to the length of my hair. All the staff were so friendly and happy. The salon had a positive happy vibe. Well priced. Highly recommend 😊

Courtney - Sep 27, 2025


Great staff and manager love my new hair colour.

Rebecca - Sep 26, 2025


I am very pleased. Jodie gave me the best cut I have had in years. She really understood what I wanted.

GILLIAN - Sep 23, 2025


Friendly service and very happy with the results.

shiree - Sep 21, 2025


Awesome as always, always look forward to my appointment with Bree. Wouldn't go anywhere else as it's friendly professional service everytime.

Nikki - Sep 12, 2025


Another lovely visit to one of my favourite happy places. Shakira is amazing as usual and I love my hair. I so love the singing and dancing thrown in as a bonus 😁❤️ Thanks team see you soon!

Cathy - Sep 08, 2025


I had my usual wash/blowdry with beautiful Sandy she is amazing efficient and does a perfect job on my hair I always look forward to her expertise and enjoy the relaxing experience 😊

judie - Sep 07, 2025


Great service by very friendly staff. I felt pampered and exactly what I wanted.

Anne - Sep 07, 2025


The staff are always incredibly friendly and fun and they do a fantastic job even with the kids. They’ve been really happy with their cuts since we changed salons.

Nikki'J' - Sep 06, 2025


Perfect...I even had a caramel latte and a twirl....

Jan - Sep 05, 2025


Best hairdresser on the Northside of Brisbane. Reasonably priced, attentive staff, relaxed atmosphere. Coffee and Cadbury Chocolate included in the experience. Couldn’t be happier with my hair. I haven’t been able to say that in a long time. Thanks to the lovely staff.

Jodie - Sep 05, 2025


Friendly, skilled and professional. Great team.

Kerry - Sep 04, 2025


Love the way Jodie does my hair. Salon is always fresh and clean.

Carol - Sep 03, 2025


Best service and fantastic staff who make you feel right at home. Thanks so much team. Love my hair 💕

heidi - Aug 30, 2025


Brie was excellent as she always is. She has an understanding of older persons needs and listens well to the specific client’s wishes. She has a caring attitude and is a pleasure to have as a professional hairdresser.

Diane - Aug 30, 2025


Brie was lovely and listened to what I wanted. She is a great communicator and made the experience fantastic. Bonus was she gives an awesome head massage. Thank you

Cynthia - Aug 30, 2025


The team @ Capstone are delightful Bree is my stylist & I am very happy with the cut & style Bree’s Bright & Happy disposition is always Welcomed when I have my appointments I am very happy wit the Team & My Stylist

Cathy - Aug 29, 2025


Fabulous staff & amazing service! Thanks Gabby will definitely be back again ❤️

heidi - Aug 29, 2025


Brie was so lovely, made me feel at home and like we had been friends for years. Thank you! x

tia - Aug 29, 2025


Clean salon and very friendly staff, very happy with my haircut by Jodie

carmel - Aug 28, 2025


Sandy did absolutely amazing job with my hair on Friday, half head of foils, toner, awesome head massage and treatment, the whole experience was great, will be coming back 😊❤️

Lucy - Aug 24, 2025


I had a wash/blow dry with Sandy always superb efficient

judie - Aug 24, 2025


My hairdresser was amazing, I now feel amazing! She was kind and accommodating and gave my hair the TLC it so desperately needed! Very grateful ☺️

April - Aug 23, 2025


Jodie was fabulous. Took care with my short hair cut and she did a great job. I will definitely be back.

Lorraine - Aug 23, 2025


Lovely staff and love my stylist she listens to waht I want and is great with blow-drying, thanks Breagh

Carol - Aug 22, 2025


Awesome service as always.

margret - Aug 19, 2025


Love my foils! Gabby does an amazing job - thank you!

Alice - Aug 18, 2025


Everyone is just so friendly and helpful. Always a wonderful experience.

Ally - Aug 17, 2025


Sandy and Jodie really looked after my hair Journey and the level of care was really appreciated.

Holly - Aug 16, 2025


Love the girls, always a great vibe!

jodie - Aug 16, 2025


Bree did an amazing job on my hair. The colour is fabulous. I was nervous at first as I've been doing it myself & my hair was almost black but she has bought it back to life!!! Had so many positive comments today. All the staff were really friendly too, like a little family. Can't wait to go back for my next visit 🥰

anna - Aug 15, 2025


Gabby was great, she took the time to hear my concerns and what I like and dont like. Everyone was really friendly.

Tiffany - Aug 14, 2025


You know you have an amazing stylist when you say ‘do whatever’ and you get more than you expected. Thank you Gabby, you absolute Queen😃

Anissa - Aug 10, 2025


BRI at my last appt had suggested I go darker and was very nervous but did it. I absolutely loved it. Yesterday stuck to the same my hair feels and looks so much healthier. It wasn’t till she took a photo of the back and showed me I realised how disgusting it was. Nobody else had ever I guess cared enough to do anything different. So happy with my hair now

Amanda - Aug 10, 2025


Sandy always does an amazing job very efficient I get a wash/blowdry and I’m out in 30mins Thankyou

judie - Aug 10, 2025


Diana loves her experience and her straight hair was a bonus!

Diana - Aug 08, 2025


once again, shakira did a phenomenal job with my hair! im SO happy with it! she listened to my wants/needs whilst giving me her professional opinion and made it work 🫶🏼

kayla - Aug 06, 2025


Amazing head massage and my hair was straightened perfectly

Alex - Aug 01, 2025


Staff made me feel welcomed on arrival. Gabby explained what we were going to do to get my hair health back on track. She gave exceptional customer service and I left feeling fabulous. Looking forward to seeing Gabby on a regular basis. Extremely happy client 🙂

Donna - Aug 01, 2025


Thank you Sandy for pampering me on my visit to the salon. I came in with concerns and left with a cut and colour that I love. I’ll be seeing you again soon.

Tania - Jul 26, 2025


Gabby is lovely, very happy with the service. Thanks

Carla - Jul 26, 2025


Shakira was amazing as always. Loving my colour and thanks to Gabby for her assistance. The staff are always beautiful and I have never been disappointed 💕

Cathy - Jul 26, 2025


Sandy did again a wonderful job cutting my hair yesterday. Cheers Monika

monika - Jul 26, 2025


Friendly service and knowledgeable staff

shiree - Jul 26, 2025


Spectacular service by the whole team!

megan - Jul 24, 2025


Thank you so much for a great morning . I love my haircut and my colour. And my daughter. Loves her haircut as well see you soon🏆

Jenny - Jul 23, 2025


I can’t praise K Thomas highly enough for the amazing colour correction and support this salon and this incredibly wonderful team has done for me! They have completely transformed my hair that was just absolutely butchered and just had been coloured in the most horrendous way! The way this team worked together, brainstormed and figured out how to basically give me an entire new look, all while making me feel so loved and welcome, is just so damn amazing!! If you need a place for amazing hair and amazing stylist support, this is the salon to go to! RUN, don’t walk there! If you could see my before and after’s, you would be AMAZED!

Tiana - Jul 22, 2025


Excellent service and customer care. Will definitely stay at KThomas for all my hair needs. Thanks a lot

Valerie - Jul 21, 2025


Great haircut from Bree, friendly staff, coffee/tea and a chocolate treat! Was looking for a hairdresser who can cut hair well and happy I have found one again. Thanks Bree!

Kylie - Jul 20, 2025


Brie met my needs in a professional and friendly way.

Diane - Jul 19, 2025


Great haircut with Brie. Thankyou 😊

Jan - Jul 18, 2025


After my hairdresser of 16 years shut the doors for good, I had to find a new one. I am very particularly with my hair and don't trust many hairdressers. The first one I went to unfortunately made my beautiful blonde too warm and yellow. When I called K Thomas yesterday morning for an appointment I could go in that afternoon. I was welcomed by the friendly staff, and Brie took her under her professional wings. It will take another 2 visits to get me back to the blonde I like, but she did a wonderful job. I think I have found my new hairdresser.

Mirjam - Jul 18, 2025


The Team @ Capestone are Welcoming Helpful & all of them have a Smile 😊on the face when you come in Brie was my stylist & always does a lovely job on my hair Well pleased with the results of the visit

Cathy - Jul 18, 2025


After a consultation with Brie (and gabby), Brie made my dodgy cut from another salon so much better. I also had 1/4 head of foils and the colour is perfect . Had a snazzy eyebrow tint also . I was so comfortable in this beautiful modern salon where all the staff were lovely. I left feeling very happy. Looking forward to my next visit

JENNY - Jul 17, 2025


Friendly staff, very caring towards an elderly lady. She enjoyed her cup of tea and chocolate biscuits

helen - Jul 17, 2025


Jodie was my stylist and she did an amazing job on my hair I showed Jodie a picture of the colour and cut i wanted 10 of ten on the result they definitely have my business.

Louise - Jul 13, 2025


I went to the shops after getting my hair done and I was given so many compliments 🙂

Deborah - Jul 12, 2025


Brie did my blonde foils and did an amazing job blending highlights done by another hairdresser. Already rescheduled and looking forward to her scissor skills👏🏼

Wendy - Jul 11, 2025


Awesome service and staff

Carol - Jul 10, 2025


Jodi was a replacement for Bree but was very competent and I liked how she explained what she was doing. As always, all staff were friendly and helpful.

Kerry - Jul 10, 2025


Shakira went above and beyond to help me look and feel great for my daughters formal

Rebecca - Jun 28, 2025


My appointment with Bree st K Thomas Capstone was awesome as always. Love how she does my hair and gets the colour perfect everytime. Always friendly and happy to see you. Highly recommend

Nikki - Jun 27, 2025


Prompt,efficient service with a genuine smile.

margret - Jun 24, 2025


I absolutely love my new colour and style. Jodi was amazing and very approachable and full of reassurance and great advices. I feel brilliant today.. nothing like a fabulous new “do”. Thanks so much.

megan - Jun 22, 2025


With due respect, one of the best haircuts I’ve had since I’ve been in Brisbane.

Wendi - Jun 21, 2025


Excellent service. Very happy with my cut and style

Mary - Jun 21, 2025


Very happy with upstyle for formal, received many comments and lasted well.

Nicole - Jun 21, 2025


The staff are all wonderful. The music gentle and relaxing. Brie is a fantastic stylist.

linda - Jun 20, 2025


Excellent as usual 😊

Sarah - Jun 19, 2025


Absolutely love my hair

kylie - Jun 14, 2025

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