Real World Reviews
Don’t just take our word for it.
We’ve collected testimonials from all over the web, and from our customers directly.
Read our reviews from real customers that love our colours, cuts and hair stylists.
From direct Feedback
We ask every client how the appointment went after their visit, via an SMS link. This is what they told us.
The team here are brilliant. They listened to me during the initial consult with what I wanted to do with my hair, we came up with a plan, and the price was stated upfront before work started. Super professional environment, looking forward to coming back!
Shakira is a lovely young lady who only has to be told a clients preferences once -she remembers each visit. What is really lovely is she will remember a detail of something I told her the week before ie: I mentioned I was going somewhere and she will ask how that was. Really lovely.
She does a great job and I am happy to continue weekly with her.
Kind Regards
Shannon
wonderful style
Had a great time at K Thomas. All the staff were so lovely and Bree helped me achieve the colour I wanted.
I am very happy with my hairdresser and the staff are lovely
Kind and welcome as always, left with a lovely haircut. Thank you!
Bree was great, advising me on the best style for now to get me where I want to go, thank you
Top notch service!
I sat down not really knowing what I wanted, just that I was after a change. Piper talked my through her recommendation, and consulted with other stylists on the best methods and outcomes. At one stage I had three experts looking at my hair, I felt like J Lo!
So pleased with the result. And the bonus head massage during the wash/rinse was epic! Thanks everyone
Excellent. The colour is great, not showing all the greys. Breigh listens to the client but also speaks up when she doesn’t think the colour suits and I love that you get a cup of coffee with a Kit Kat.
I barely needed to explain what I wanted. The style was on point and super quick.
New Brie was very good. I was happy with my style cut and colour. She has passion for hair and seems to enjoy working with hair. Very good
Piper always does an amazing job. Love her head massage!!
Great with curly hair!
I’ve had 3 different hairdressers there now and they’ve all been amazing with good understanding of how to handle curly hair.
I’ve walked away very happy from every appointment!
Excellent customer service
Bree took the time to discuss the style I prefer & she didn’t disappoint
My hair was exactly what I wanted
Thank you Bree
I will definitely re book
Regards
Sherrie
My wife and I visited your salon yesterday afternoon and both of us had our hair cut by Piper.
Piper listened to what we wanted and did exactly as she was asked.
We are both very happy with our haircuts and would like to say that Piper is a credit to your salon
Lovely salon wonderful staff
Lovely service, my now go to salon as I always feel welcomed and love the atmosphere. Hairdressers are lovely and help solve any concerns.
Will be back for my next hair cut ☺️
Very happy
Breagh Did a great job as usual. Couldn’t survive without her cheerful, professional hair care. She’s first class. 😊
Kate was amazing , my hair turned out exactly as I’d hoped it would and all staff were super friendly ❤️
Thanks BRI u are amazing ❤️
My visit was most enjoyable. I thank Brie for taking the time to listen to what I wanted to achieve. It has been years that I have actually come home and been happy with the outcome. See you again soon
Cheryl Mcnamara
I am so happy with my haircut and the staff at Capstone
Friendly staff, will converse with clients but in an inclusive way and not in a fake inauthentic way, and staff talk amongst themselves but are very open and not dismissive to clients in doing so - didn’t feel uncomfortable in that environment at all! I felt like I wasn’t just another number, and staff explained everything they were doing to me and really respected me as a person and listened and helped with my hair choices, and were very understanding. Staff usually spoke at a good volume so I didn’t have to ask for things to be repeated or be too lost and staff were helpful when I did explain I was Hard of Hearing and adapted accordingly. One thing which might help with other clients is to provide a spot during online booking for clients to share any notes including accessibility, or staff to respectfully ask if there’s anything the client wants to share or for staff to be mindful of at the start.
Always great service ! 😊
I always love the friendly atmosphere, happy hairdressers that never seem to complain, great variety of music (something a bit different every time I visit), and being spoiled with a little chocolate or biscuit with my cuppa and a relaxing head massage after my shampoo is wonderful. : )
Awesome !! My hair is fantastic
Thanks Bree I’ve received compliments
For the first time in a long time with my hair, I felt heard regarding what I wanted to do with my hair. It looks great!
I was very pleased with my haircut service was great .
Nothing was too much of a problem. Made us feel very welcomed
Very good . The Most friendly staff there as always.
I felt very welcomed from the minute I walked in. Lovely friendly staff and great service. Very happy with my first visit and hairstyle.
Breagh is amazing and always does a fantastic job.
Excellent customer service
Hair cut is exactly as I requested
Highly recommend this salon
OMG
After 5years of trying so many hair salons I have finally found the perfect salon.
K Thomas @ Capestone.
Thank you for listening to me & for cutting my hair in the style I requested .
Regards
Sherrie
Loved my first time experience. Easy and fast.
Felt so welcomed by the staff
Haircut is exactly as I wanted .
After searching high & low I have finally found my hair salon
Thank you so much 👍
Staff were very friendly and professional, will be coming back again in the future.
Hattie did such an amazing job in my hair that I called back to tell her how much I loved it. I usually have steaks with a cap but Hattie offered foils and while I was dubious that they’d match the look I was after, they were perfect. The cut I got was also perfect. I have found my new hairdresser 🙂
Breegagh (no sure about spelling) back. Very happy with haircut.
Great service and very good staff.
Amanda cut and coloured my hair and did a perfect job...I am so pleased with the experience....
Always a wonderful and warm experience with the Mango hill team ❤️
On top of just being all around a lovely person, I really appreciate that Amanda took the time to explain what my hair is like, what it’ll do/how it’ll sit if cut in certain ways, and what she recommended. I’m very data oriented but also have sensory processing issues, so I feel like having everything explained to me like was really helpful in forming connections between how my hair is cut and how it will feel, and a gave me better understanding of what not only what I do/don’t like, and I think that made a huge difference bc it illustrated how what I asked for wasn't actually what I wanted, and why.
Normally when I get a cut, even when I’m happy with it, it’ll be a little uncomfortable for a week or two until I get used to it. I haven’t had that at all this time, it still feels perfect! I genuinely feel like going through everything with me and identifying that I didn’t have the knowledge to articulate what I actually wanted me helped avoid that uncomfortable phase.
I was very impressed with the level of service I received. Both Amanda and Lilly were lovely. I absolutely love my hair. I will definitely be returning
Your hairdressing team always do a great job!
Colour was perfect
Really happy with colour & cut .
Your Stylists great at my colour & cut . Listened to what I wanted & able to achieve.
Team works well together.
Nice salon ambiance.
Thanks to the team & see you next appointment.
Breagh is amazing. Always happy with the finished style, would absolutely recommend.
Everything was great. Thanks
The staff at Capstone salon are lovely nothing is too much for them to for you they make you feel special and Amanda is amazing
Amanda and the team helped me decide what to do with my unruly mess.
After it looked great and friends were complementing me I would recommend this friendly team for anyone wanting a change
I love this place
We were very happy with the friendly service provided. My Mum and I were happy with how our hair turned out as it looked healthy and shiny. Thank you to the team for your lovely work!
Excellent haircut. Quick, professional and kind.
Hadi always listens to what I want to achieve with my haircut and does a beautiful style cut.
I found Hadii to be gentle and very good understanding what l wanted and also Bree you too made me feel welcome
Thank you to you both for your kindness 🌻
Bree was great cutting my hair. Best cut in a longtime.
My hair was amazing. Thank you Hadi for lessoning. I love it.
Graci was so excited for her first hair dresses experience. She was a Barbie lol
Lily took over from Amanda due to her injury. I didn’t fault Lily at all, she did a magnificent job. Thank you ❤️🌹
Great, as always everyone was very welcoming and friendly. I love the way they really are a team and help each other out.
Shakira always remember that I have allergies and checks what shampoo and conditioner we are using. And Breagh is amazing as always and even cut it shorter for me even though she didn't want to 😂
My second visit and I was once again blown away by the service I received!
Amanda was absolutely amazing! She listened to what I wanted and I honestly couldn't be more thrilled with the results! I have received so many compliments already, the best one saying I look younger! Thanks Amanda!
Also had my brows and lashes done by Shakira (sorry if I spelled it wrong), she was fantastic!! Almost painless experience (which is unhealthy of!) And my brows look flawless!
What a brilliant day! Thank you for making me feel so wonderful Ladies, you are truly the best xx
Breagh is wonderful. Always professional and listens to what we want.
Awesome first time experience. Walked in and the girls were absolutely lovely along with no appointment needed this day was cared for on the spot. A++++ ladies😊
Very friendly staff and a great haircut, very pleased 😁
Awesome staff. Helpful friendly and fun!! Definitely recommend ++++++
Been coming for a while now and enjoy my visits. Service was amazing music was very pleasant.
Another great cut and all
Thank you Sandy
One of the best hair salons I’ve been too! Lovely staff and Cutest Salon. When I gave them my inspo they immediately worked on getting it perfect.
Breagh did a great job in correcting the mess other salons had made of my usually easy to manage hair. Very happy with it.
Amazing bleaching job! Best ever, I’m obsessed
Always amazing. Thank you to Karina and Cate who managed to make me feel amazing as per usual
The stylist and the junior were very attentive and listened to my needs. I always walk away feeling fresh and happy.
Friendly, helpful and great service
I loved my hair colour and styling! Many thanks to Hadi and the team. I really enjoy coming to your salon - great music, lots of interesting conversation and colourful personalities. Everyone in the team appears to get along well which makes it a fun place to visit. Keep up the great work! 😊
Super happy thank you Sandy
I always love the welcoming when I arrive. I love Amanda’s work with my hair, she is special!
The only thing I have to say is about the place is the prices, prices here were always pricey, however it is coming to a stage where I may need to ponder if it’s worth me coming all the way from Chermside considering the amount of hairdressers over here.
Kind regards,
Ana Paula
Love this salon. And Corina is awesome. Highly recommend
I found the staff to be very attentive and couldn't do enough to make me comfortable. I am pleased with my new hairstyle and would recommend their service to anyone.
Our experience at both the salon and barber yesterday were wonderful.
Connor was welcoming, kind, and very patient. He made us feel comfortable and my 17 month old sons hair looks great.
Amanda was wonderful with my 4yr old daughter. She felt like a big girl and was thrilled with how her hair turned out. Amanda was lovely and did a great job.
Awesome Brie. Nice cut, understanding and honest
The young girl that gave me a head massage was excellent not to hard not to soft. I'd also like to thank the lads that cut my hair she took her time and made sure it was done really well. My name is Fiona Roxburgh I'm sorry I don't remember the girls name but excellent staff. Assets to your business.
Always a pleasure with Breagh!
Glad to have found you. Sandy who did my Hair was exceptional. So happy with the outcome . Thank you 🙏
I loved my first visit yesterday. Hadi chatted with me to find out what would work for me and made excellent suggestions. I am thrilled with my style cut and so happy that I have found a friendly salon with lovely staff.
Super friendly greeting and no waiting. Lovely hair shampoo and head massage and a great haircut , thanks
First time visiting the salon and had such an amazing experience! The ladies were so friendly and spent time making my brows perfect!
Perfect as usual....So pleased with colour and cut....
Always a blast always walk out happy as
I was fortunate to be, served by the manager and she was very professional. I am very happy with my haircut and I will recommend this hairdressers to my friends and, family.
My hair looked great after my colour and styling! Beautiful job!
my 7 year old had the most amazing time! not only did she get a beautiful haircut, but she got the full experience (in an age appropriate way) and was treated so gently and kindly! hadi was wonderful and my daughter and i couldn’t be happier with the service
I was happy with the experience. Price was pleasantly affordable. Thanks!
Very professional and great advice
I felt well looked after, and my hair was styled and cut beautifully!
Everyone is always so warm and friendly and makes me feel very comfortable.
Breagh is great, very easy to talk to about my hair and remembers that I have allergy issues.
Sitting there watching and listening you can tell they work as a team and look out for each other which is good to see because it makes for a good environment.
I suggested my daughter try KThomas a few weeks ago because my little granddaughter was having her first haircut. She was really happy too with how great the staff were with talking to Pia and her hair looks great.
Awesome service!! Super professional and friendly. Best cut I’ve had in ages done by Amanda and I will most definitely be back. Lovely team across the board. Was a pleasure to be there
Everyone was helpful and friendly loved the entertainment Brie is a breath of fresh air in your salon would recommend to friends and family
Went in for a wash and dry with no appt and staff where more than happy to fit me in. It was no trouble at all. Thank you very much
Always get exceptional service with awesome results...
Which hairdresser would hold your hand while your heart was breaking after your soul mate had died?Then give you a true hug before you left?💕👍🏻
Hint.. scroll for more..
On Google
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I always love the friendly atmosphere, happy hairdressers that never seem to complain, great variety of music (something a bit different every time I visit), and being spoiled with a... read more Rhonda Eagles-Griffiths
6/01/2024 We were very happy with the friendly service provided. My Mum and I were happy with how our hair turned out as it looked healthy and shiny. Thank you Bree... read more Kiara Brown
4/19/2024 This was my first experience at K Thomas and I absolutely loved it .The staff members were really nice and welcoming.
Sandy was my hair stylist for the day. She is... read more Ankita Bardhan
1/09/2024 Amanda was fabulous as were the rest of the girls! No nonsense down to earth friendly and professional. Felt like I was on a mini holiday! Delighted with... read more Vanessa Neilson
12/31/2023 I’ve been to the north lakes salon and recently they combined with Capestone salon. A lovely place where it is located. My stylist was Sandy and she is so lovely,... read more Stephanie Claire
12/23/2023 My stylist is Sandy, she is an amazing stylist and has a natural flair when it comes to blow drying hair. I never go home and restyle my hair after... read more Carole Hunter
11/22/2023 - Had my hair done here by sandy!! Came in with my sister and the Service was amazing, and she really took the time with my hair, didn’t rush and was... read more Abigail Pulu
11/08/2023 Hands down one of the best haircuts I've had! Huge thank you to Sandy, northlakes salon. Sandy is very professional, experienced and was very lovely and thorough, taking... read more Henrietta
10/19/2023 Another fabulous visit & outcome yesterday at K Thomas. From the welcoming greeting on arrival to the detailed consult. Sandy really took the time to listen and after a great... read more Karlene Ashworth-Dennis
10/12/2023 This was my first visit to the North Lakes salon. My appointment was with Sandy, who made me feel very welcome and took the time to listen to my concerns.... read more Andrea Cass
9/29/2023 After a bit of a disappointing and unpleasant haircut experience last week, I went to the Mango Hill salon where Karina did an amazing job trying to rectify my hair... read more Willemina Correll
9/19/2023 Another fabulous visit & outcome yesterday at K Thomas. From the welcoming greeting on arrival to the detailed consult. Sandy really took the time to listen and after a great... read more Karlene Ashworth-Dennis
8/31/2023 - Thank you Sandy you are amazing. She really took the time on my hair and suggested what she thought would work best. It's nice to have someone cut your hair... read more Tara Reddaway
8/23/2023 So happy with my fresh locks! The team at North Lakes are amazing and cannot wait to get pampered again! The salon vibe is professional and super fun! Thankyou Sandy... read more Claire Taylor
8/19/2023 I absolutely LOVE my hair. I have never in my life had such a nice haircut before. Sandy took so much time to make sure my hair was perfect, and... read more Michelle
8/12/2023 Wow! This place is AMAZING! The staff and talent at K Thomas Hair & Beauty Salon North Lakes is undeniable. Sandy did an awesome job on transforming my hair, I... read more Tazzy Wazzy
8/10/2023 I’m very impressed how genuine the owner and all the staff members were willing to resolve the unpleasant experience I had the first time. I had promptly follow up phone... read more Pandamama Jo
7/16/2023 This was my first time visiting K thomas hair and beauty, and as soon as I stepped into the room I felt welcomed. I had to bring my little 3yr... read more Sammy Wddell
6/15/2023 - Sandy was AMAZING!! I booked an appointment impulsively because i was sick if seeing the state my hair was in. And let me tell you, Sandy absolutely transformed my hair.... read more victoria starr
5/24/2023 Yesterday I had the pleasure of being pampered by Kushla and Piper, two very kind and wonderful apprentices. My every need was catered for and I felt so at peace... read more Madison Merillo
5/24/2023 Highly recommend Sam and her team. Sam helped me out for my wedding 6/5/23 with only a week notice for myself and 5 bridesmaids to get our hair styled. Not... read more Finlay Jenkins
5/09/2023 I am so happy with my hair! It was a big change but it looks amazing! Everyone was very friendly and welcoming and gave me good tips on how to... read more Cait H
2/23/2023 Had half head foils done today with apprentice Charlie, she was absolutely lovely and done a great job. Sam was also really nice, very helpful and informative on how to... read more Kylie B
2/09/2023 Thank you for accepting my offer to help / assist in your staff learning and development. First time I have been to your business as I normally visit the chains... read more Di
2/09/2023 - This place is incredible! Special thanks to Karina and the lovely ladies who did a full head of foils for me today, it's been 8+ years since I've been to... read more Holly M
11/25/2022 First time visiting for foils, regrowth colour & cut. Sam did a fabulous job! Loved it. All the girls are very friendly & it just has a great... read more Donna Hartley
11/17/2022 All lovely staff. Amanda’s skill and knowledge of how to manage my style, colour and curls was the best I’ve had! I love the end result! Sam was very welcoming... read more Isabel Cabrera
10/05/2022 The team, the salon, the price - literally from the moment I walked in the door I was BLOWN AWAY! So, so impressed. As a nervous first time customer, coming... read more Casey Bean
8/17/2022 Fabulous service so glad I found this hairdresser five stars in everyway Madonna Robinson
7/18/2022 Awesome stylists - super friendly and caring, on time. Committed to fulfilling customers requests with professional advice.
Skillfully hairdressers with quality trained.
Sensational colouring and haircuts Tracey Cook
7/09/2022 - Northlakes
Absolutely incredible service. Top 3 hairdresser experiences in my life! Took my 10 year old and she loved it too! She was raving about the ladies and how she was... read more Alexandria
7/07/2022 Kate did an amazing job with my hair today, turned out exactly how I had explained. The Staff are friendly. Overall great atmosphere. Most definitely be back as a regular 🙂 Jade Goodman
6/18/2022 Another very happy and successful visit...I love how my hair is looking and the team in the Salon are beautiful, kind, helpful, caring and friendly ladies. Thank you again 🥰🥰 Angela Bryan
5/26/2022 i loved this place! it was such a friendly environment and the woman who cut my hair (sorry i forgot her name but she had very short blonde hair) was... read more samarakirkk
4/10/2022 OH MY GOD! LOVE LOVE LOVE!
K Thomas should be so damn proud of the women who work in the mango hill/ north lakes store.
They transformed me and made me feel... read more Finlay Harrop
3/25/2022 Highly recommend bri and Kate lovely girls very efficient lovely vibe in the salon friendly vibrant as for my hair bri achieved a stunning ash colour for me and really... read more Ashlee Baker-Smith
3/24/2022 - Northlakes Salon
AMAZING ❤️ Spiral perm, cut and colour.
I have an intense Phobia of hairdressers (since an accident where hair Vs machinery when I was younger) I'm 52 and never been... read more Gillian Claydon
2/22/2022 I am always absolutely delighted with my hair after being at K Thomas! No matter who does my hair, the professionalism and skill amazes me.
I’m so glad I found you... read more Debbie Grealy
2/02/2022 Very professional team work and very friendly they are working hard for cheap price they deserve more than 5 stars JWAN YONANI
1/14/2022 I had such a nice experience. The hair wash was divine and just the pampering I needed after a busy morning, The conversation with Rae was as lovely as the... read more Janel Brandon
10/30/2021 Always enjoy my visits to the hairdresser now. Staff are so welcoming. Kate’s knowledge and experience puts me at ease. I have had both Kate and Rae do my hair.... read more Colleen Paice
10/14/2021 Great experience and lovely team. I usually avoid hair salons as I find the whole experience uncomfortable but the staff were SO lovely and it was amazing value for money.... read more Tara Mackellar
10/01/2021 - I tried K Thomas, as my usual hairdresser was unavailable. I arrived unsure but left beyond thrilled. Considering they've never seen my hair before, they knew exactly what would work... read more Belinda Norrie
9/29/2021 Yet again, great haircut, eyebrow wax and tint from Cate, would highly recommend. Lovely staff and very professional. Janet Jones
9/21/2021 I've finally found a hairdressing salon I love -11/10 recommend!
I started coming here a few months ago, and always look forward to my next appointment.
The team here are sooo lovely,... read more Joy Stadelmann
9/18/2021 Sam is amazing. He has a real passion for his artistry and I was very happy with how he went the extra mile to really listen to what I wanted... read more Lucille Labuschagne
9/14/2021 Very happy, great to find somewhere to get my curly/fluffy hair cut well. Friendly & very reasonably priced as well, I will be going back. Thank you Margaret Clark
8/25/2021 Absoulety a professional and outstanding salon filled with so much vibrancy . If your looking for a great salon pop in and see the team at K Thomas... read more Cathy Cumming
8/09/2021 - Love this place! Super friendly and helpful staff. Always professional and do a great job. Michelle Wells
7/29/2021 Always enjoy my visits to the hairdresser now. Staff are so welcoming. They do a great job and reasonably price. Highly recommend this salon. Colleen Paice
6/15/2021 Staff were Professional & Fantastic, walked out with Amazing New Hairstyle. Absolutely loved it!!! Will definitely be back for more!! Thankyou so very much AAA+++ Phoenixx
6/08/2021 Amazing service by Sam
We’re new clients and was so impressed by his talent and eagerness to ensure we absolutely love our new hair colour and styles.
Rare to find a hairdresser... read more Tkel
6/07/2021 Always such great work from the team! I cannot be happier with my hair every time i leave. I even brought the whole family in for a mew hair do... read more Tiana Casey
4/19/2021 The staff at K Thomas Hair and Beauty Salon really know what they’re doing. The Keratin straightening left my hair soft and frizz free and the new colour is perfect.... read more Gina Doulis
4/16/2021 - Tash is amazing, she did a great job on my foils. Reasonably priced and they don't over book themselves so I was out of there is a good amount of... read more Lauren Pearson
4/14/2021 Had the pleasure of meeting Tash and Steven yesterday. Thank you so much Tash for doing a fantastic makeover on me, I really love my new look. Thank you... read more Trisha Clarke
3/08/2021 Had a great restyle by Cate today who was very helpful and professional. Would definately recommend and I will be going back again. Janet Jones
2/09/2021 5 stars all the way!!! ⭐⭐⭐⭐⭐
I am so impressed with this Salon.
Everyone was so friendly and had such a positive and welcoming vibe.
The owners and staff are absolutely amazing. Thank... read more Danielle Howell
1/29/2021 Absolutely amazing! Rae did my step daughter's hair for her birthday. It came out absolutely stunning! Every single person there was Lovely! Cannot thank the team enough for all their... read more abbi woodhall
12/16/2020 K Thomas hair and beauty salon, Natasha and the team.
Thank you for greeting me earlier then my appointment time this morning. Natasha opened the doors 15 minutes earlier cause she... read more C Walker
12/08/2020
